How do I contact my lawyer once I've paid?

Once you’ve accepted our engagement letter and paid the fees into our trust account, we will allocate you a lawyer who will take care of your legal project. Your allocated lawyer will contact you via email and let you know if there’s anything they need. If you don’t hear from them immediately, don’t worry – it just means they are finishing off some other projects and will contact you as soon as they can. 

Once your lawyer gets started with your project, they will keep you updated on the estimated delivery time and will let you know if they require any information from you.

To keep our team working efficiently, our lawyers typically only take scheduled calls. Your lawyer will provide you with an online link to our call booking system if a call is needed to complete your project. This link can be used to book a call whenever you need to chat to your lawyer.

If you have any urgent questions about your project, feel free to contact our team at support@sprintlaw.co and we’ll respond within one business day.

You can also keep track of your project in your Sprintlaw account via our platform (see guide here).